Starting from 1 December 2022, all your purchases made on biffi.com can be returned by 30 January, to give you the opportunity to deliver Christmas gifts to the people you love and return them in time if they are not to your liking or the size was not correct.
We remind you that the refund will be made after checking by our Quality team. Returns of new, unused items will be accepted. Remember not to remove the labels or any security tags!

 

Tired of being conditioned by waiting your parcels? Avoid having to stay at home all day waiting for the courier, choose our UPS Access Point shipping. Your orders are safe at the collection point, ready to wait for you even on the weekend, when you will be more free. In addition, you will also have a good impact on the environment with a green and sustainable choice.

Check the traceability link, you will find the indication "Package ready for collection" and the address to go to.

To receive the order, just confirm your identity and the shipment tracking code!

 If the product is available, the order will be processed within 24/48h from the order confirmation.

Please remind that the shipping times is calculated starting from the moment that the parcel leaves our warehouse.

During the period of private sale, sales and promotions these times require updating.

 

SHIPPING TIMES

 

The estimated delivery times from the shipping date are:

• USA New York: 2-3 working days
• USA: 3-5 working days depending on the destination
• Canada: 3-5 working days depending on the destination
• Italy North/Central regions: 2-3 working days
• Italy South regions and Islands: 3-5 working days
• Europe - European Union: 2-3 working days
• Europe - Extra European Union: 3-5 working days
• Uk: 3-4 working days
• Asia and the Middle East: 3-5 working days
• Australia and Oceania: 3-5 working days
• Africa: 3-5 working days

Delivery can be customized choosing among:

• UPS ACCESS POINT - find a convenient UPS drop off point to ship and collect your packages. Make shipping easier and greener
• UPS STANDARD – receive your parcel comfortably at home
• DHL EXPRESS – if you are in a rush you can pay for the express delivery in 1-2 working days with DHL

biffi.com is not responsible for any delays attributable to UPS or DHL and/or for customs control operations or for force majeure problems not attributable to Biffi Boutique S.p.A.

 

We do not ship on the following days:

1 January, 6 January, Easter and Easter Monday, 25 April, 1 May, 2 June, 15 August, 1 November, 8 December, 25 December, 26 December

 

SHIPPING COSTS

 

Italy

free shipping for a minimum purchase of € 200 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is 

€ 8.00 UPS ACCESS POINT and € 8.00  UPS STANDARD;

€ 10.00 DHL EXPRESS

 

France, Germany, Austria, Portugal, Spain, Belgium, Luxembourg, Netherlands, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Denmark, Finland, Ireland, Sweden:

free shipping for a minimum purchase of € 200 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is 

€ 10.00 UPS ACCESS POINT and € 10.00  UPS STANDARD;

€ 15.00 DHL EXPRESS

 

Cyprus and Malta

free shipping for a minimum purchase of € 300 with UPS STANDARD and DHL EXPRESS, for lower orders the cost of shipping is 

€ 30.00  UPS STANDARD;

€ 30.00 DHL EXPRESS

 

Norway 

free shipping for a minimum purchase of € 300 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is 

€ 15.00 UPS ACCESS POINT and € 15.00  UPS STANDARD;

€ 20.00 DHL EXPRESS

 

Albania, Andorra, Bosnia and Herzegovina, Iceland, Liechtenstein, Macedonia, Republic of, Moldova, Montenegro, Serbia, Turkey

free shipping for a minimum purchase of € 250 with UPS SAVER, for lower orders the cost of shipping is 

€ 20.00  UPS SAVER;

€ 30.00 DHL EXPRESS

 

United Kingdom 

free shipping for a minimum purchase of £ 250 with UPS ACCESS POINT and UPS SAVER, for lower orders the cost of shipping is 

£ 20.00 UPS ACCESS POINT and £ 20.00  UPS SAVER;

£ 30.00 DHL EXPRESS

 

United States of America and Canada 

free shipping for a minimum purchase of $ 300 with UPS ACCESS POINT and UPS SAVER, for lower orders the cost of shipping is 

$ 20.00 UPS ACCESS POINT and $ 20.00 UPS SAVER;

$ 30.00 DHL EXPRESS

 

China

for all orders the shipping cost is ¥ 350 DHL EXPRESS

 

Japan

free shipping for a minimum purchase of ¥ 60,000 with UPS ACCESS POINT and UPS SAVER, for lower orders the cost of shipping is 

¥ 4,400  UPS ACCESS POINT and UPS SAVER

¥ 6,300 DHL EXPRESS

 

Switzerland

free shipping for a minimum purchase of € 250 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is 

€ 15.00 UPS ACCESS POINT and € 15.00  UPS STANDARD;

€ 20.00 DHL EXPRESS

 

Bahrain, Kuwait, Oman, Saudi Arabia, United Arab Emirates, Brunei Darussalam, India, Indonesia, Malaysia, Philippines, Thailand, South Korea

free shipping for a minimum purchase of $ 400 with UPS SAVER, for lower orders the cost of shipping is 

$ 30.00 UPS SAVER;

$ 40.00 DHL EXPRESS

Hong Kong, Macao, Taiwan, Singapore

for all orders the shipping cost is $50.00 DHL EXPRESS

 

Australia, New Zealand, Brazil, Argentina, Chile, Colombia, Dominican Republic, Egypt, Guatemala, Israel, Jordan, Lebanon, Madagascar, Mexico, Morocco, Panama, Paraguay, Peru, Qatar, South Africa, Suriname, Tunisia, Venezuela (Bolivarian Republic)

free shipping for a minimum purchase of $ 400 with UPS SAVER, for lower orders the cost of shipping is 

$ 30.00 UPS SAVER;

$ 50.00 DHL EXPRESS

 

For more information contact our Customer Service via chat, contact form or email to support@biffi.com