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SHIPPING
SHIPPING TIMES AND COSTS
Starting from 1 December 2022, all your purchases made on biffi.com can be returned by 30 January, to give you the opportunity to deliver Christmas gifts to the people you love and return them in time if they are not to your liking or the size was not correct.
We remind you that the refund will be made after checking by our Quality team. Returns of new, unused items will be accepted. Remember not to remove the labels or any security tags!
Tired of being conditioned by waiting your parcels? Avoid having to stay at home all day waiting for the courier, choose our UPS Access Point shipping. Your orders are safe at the collection point, ready to wait for you even on the weekend, when you will be more free. In addition, you will also have a good impact on the environment with a green and sustainable choice.
Check the traceability link, you will find the indication "Package ready for collection" and the address to go to.
To receive the order, just confirm your identity and the shipment tracking code!
If the product is available, the order will be processed within 24/48h from the order confirmation.
Please remind that the shipping times is calculated starting from the moment that the parcel leaves our warehouse.
During the period of private sale, sales and promotions these times require updating.
SHIPPING TIMES
The estimated delivery times from the shipping date are:
- USA New York: 2-3 working days
- USA: 3-5 working days depending on the destination
- Canada: 3-5 working days depending on the destination
- Italy North/Central regions: 2-3 working days
- Italy South regions and Islands: 3-5 working days
- Europe - European Union: 2-3 working days
- Europe - Extra European Union: 3-5 working days
- Uk: 3-4 working days
- Asia and the Middle East: 3-5 working days
- Australia and Oceania: 3-5 working days
- Africa: 3-5 working days
Delivery can be customized choosing among:
- UPS ACCESS POINT - find a convenient UPS drop off point to ship and collect your packages. Make shipping easier and greener
- UPS STANDARD – receive your parcel comfortably at home
- DHL EXPRESS – if you are in a rush you can pay for the express delivery in 1-2 working days with DHL
biffi.com is not responsible for any delays attributable to UPS or DHL and/or for customs control operations or for force majeure problems not attributable to Biffi Boutique S.p.A.
We do not ship on the following days:
1 January, 6 January, Easter and Easter Monday, 25 April, 1 May, 2 June, 15 August, 1 November, 8 December, 25 December, 26 December
SHIPPING COSTS
Italy
free shipping for a minimum purchase of € 200 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is
€ 8.00 UPS ACCESS POINT and € 8.00 UPS STANDARD;
€ 10.00 DHL EXPRESS
France, Germany, Austria, Portugal, Spain, Belgium, Luxembourg, Netherlands, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Denmark, Finland, Ireland, Sweden:
free shipping for a minimum purchase of € 200 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is
€ 10.00 UPS ACCESS POINT and € 10.00 UPS STANDARD;
€ 15.00 DHL EXPRESS
Cyprus and Malta
free shipping for a minimum purchase of € 300 with UPS STANDARD and DHL EXPRESS, for lower orders the cost of shipping is
€ 30.00 UPS STANDARD;
€ 30.00 DHL EXPRESS
Norway
free shipping for a minimum purchase of € 300 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is
€ 15.00 UPS ACCESS POINT and € 15.00 UPS STANDARD;
€ 20.00 DHL EXPRESS
Albania, Andorra, Bosnia and Herzegovina, Iceland, Liechtenstein, Macedonia, Republic of, Moldova, Montenegro, Serbia, Turkey
free shipping for a minimum purchase of € 250 with UPS SAVER, for lower orders the cost of shipping is
€ 20.00 UPS SAVER;
€ 30.00 DHL EXPRESS
United Kingdom
free shipping for a minimum purchase of £ 250 with UPS ACCESS POINT and UPS SAVER, for lower orders the cost of shipping is
£ 20.00 UPS ACCESS POINT and £ 20.00 UPS SAVER;
£ 30.00 DHL EXPRESS
United States of America and Canada
free shipping for a minimum purchase of $ 300 with UPS ACCESS POINT and UPS SAVER, for lower orders the cost of shipping is
$ 20.00 UPS ACCESS POINT and $ 20.00 UPS SAVER;
$ 30.00 DHL EXPRESS
China
for all orders the shipping cost is ¥ 350 DHL EXPRESS
Japan
free shipping for a minimum purchase of ¥ 60,000 with UPS ACCESS POINT and UPS SAVER, for lower orders the cost of shipping is
¥ 4,400 UPS ACCESS POINT and UPS SAVER
¥ 6,300 DHL EXPRESS
Switzerland
free shipping for a minimum purchase of € 250 with UPS ACCESS POINT and UPS STANDARD, for lower orders the cost of shipping is
€ 15.00 UPS ACCESS POINT and € 15.00 UPS STANDARD;
€ 20.00 DHL EXPRESS
Bahrain, Kuwait, Oman, Saudi Arabia, United Arab Emirates, Brunei Darussalam, India, Indonesia, Malaysia, Philippines, Thailand, South Korea
free shipping for a minimum purchase of $ 400 with UPS SAVER, for lower orders the cost of shipping is
$ 30.00 UPS SAVER;
$ 40.00 DHL EXPRESS
Hong Kong, Macao, Taiwan, Singapore
for all orders the shipping cost is $50.00 DHL EXPRESS |
Australia, New Zealand, Brazil, Argentina, Chile, Colombia, Dominican Republic, Egypt, Guatemala, Israel, Jordan, Lebanon, Madagascar, Mexico, Morocco, Panama, Paraguay, Peru, Qatar, South Africa, Suriname, Tunisia, Venezuela (Bolivarian Republic)
free shipping for a minimum purchase of $ 400 with UPS SAVER, for lower orders the cost of shipping is
$ 30.00 UPS SAVER;
$ 50.00 DHL EXPRESS
For more information contact our Customer Service via chat, contact form or email to support@biffi.com